This is one of the most important things to understand before starting testosterone. When you add testosterone from outside the body, the brain senses that levels are adequate and dials back the signals that tell the testes to produce testosterone and sperm. As a result, TRT commonly reduces sperm production, sometimes to very low levels. In other words, a therapy meant to support male vitality can, at the same time, work against a man's fertility.
This is not a rare quirk - it is an expected effect of how TRT works. That is why a good clinician asks about your family plans during the evaluation, as noted in how to get TRT online.